Do me a favor and think about the last time you walked away from your first conversation with somebody and said to yourself, “I really enjoyed meeting them!” What you did together was create good rapport. I’ve said before, and will continue to at length, that people buy from people that they like, and people... Continue Reading →
Consultative Selling: Understanding Your Customer’s Needs
Do me a favor and think about the last time you were in a retail store. If I were a betting man, I'd say that you were approached by a sales person in the store who asked, "anything I can help you with today?" Even though the introvert inside of me will always say no,... Continue Reading →
